Self Care Directory

Advocacy under the Care Act is for person’s without a diagnosed impairment
Where they Work: Kensington & Chelsea, Westminster
If you cannot use public transport due to disability or frailty, you may be able to join our group shopping trips. Trips are run every Wednesday and Thursday and a minibus will pick you up from your home and take you to a local supermarket.

The service is open to people who are:
-Over the age of 55
-Residents of Kensington & Chelsea
-Unable to use public transport and find it difficult to carry heavy shopping bags
Where they Work: Kensington & Chelsea
With our At Home services you'll receive flexible, personalised care within the comfort of your own home.

Services we provide
-Food and groceries shopping
-Housekeeping, cleaning, and light domestic tasks
-Help prepare light meals
-Help to de-clutter or have seasonal a tidy up
-Change bedding and laundry
-Escort to appointments
-Collect your prescriptions, dry cleaning, help with paperwork or do your shopping (take you or go for you)

Please note we do not provide Personal Care

The above Practical Support list is by no means exhaustive. Our team can give you a helping hand with a variety of tasks. We would visit to discuss individual requirements, then assign care assistant who will visit on a regular basis to suit you, whether that is daily, a few times a week, weekly, fortnightly, monthly or as a one off.

Our Care Assistants:
-Are individually matched to customers based on needs assessment
-Are DBS and reference checked
-Receive safety guidance, training and PPE provided by Age UK Kensington and Chelsea

Who is it for?
The service is for adult residents of Kensington & Chelsea and Westminster aged 55 years and over, or who have physical and learning difficulties.

How much does it cost?
We charge £22 per hour for Practical Support at home, with no extra charges for weekends, and double charge for public holidays. Age UK K&C are proud to be an accredited Living Wage employer, committed to paying our employees a fair wage that reflects the real cost of living.

Who do I contact?
Please contact the At Home team on 020 8960 8137 or email [email protected].
Where they Work: Kensington & Chelsea
What is befriending?
Our befriending volunteers help to combat loneliness and isolation by making regular visits to older people in their homes, providing companionship and a listening ear.

Who is the service for?
This service is open to residents of Kensington & Chelsea who are aged 55 and over. If you find it difficult to get out and about, and are on your own for long periods of time, a volunteer befriender could be right for you.

**Referrals made via SystmOne MCMW** or directly to provider.
Where they Work: Kensington & Chelsea
Quarterly events combining relaxation, discussion and information sharing music and peer support to older people who are caring for a partner or adult, and who need a break from caring responsibilities to maintain their level of activity and support to a vulnerable relative or partner.
Where they Work: Kensington & Chelsea
Are you having problems using your mobile phone, laptop, tablet or digital camera? Come to our digital clinic and we can help.
In addition, we have knowledgeable volunteers who can also provide one-off technical support and troubleshooting to assist you with installing broadband connections, printers and virus protection.
Where they Work: Kensington & Chelsea
Supporting people with dementia to manage their condition through activities that help retain memory function, promote health and wellbeing, and assist with advice and guidance on managing their condition. This is normally a long term intervention requiring weekly support.
**Referrals made via SystmOne MCMW** or directly to provider (outside of MCMW)
Where they Work: Queen's Park & Paddington, Kensington & Chelsea
Due to mobility issues or a lack of confidence, leaving the house can be a daunting prospect for many older people. Our Escorting volunteers are on hand to help people to get out and about, whether it's on foot, public transport or by taxi
**Referrals made via SystmOne MCMW** or directly to provider (outside of MCMW)
Where they Work: Queen's Park & Paddington, Kensington & Chelsea
Weekly exercise sessions for those unable to leave their homes to support older people through balance and strength programmes.
**Referrals made via SystmOne MCMW** or directly to provider (outside of MCMW)
Where they Work: Queen's Park & Paddington, Kensington & Chelsea
Community Lunch Groups - join a group of older people to eat together and enjoy company. Groups are located across the borough and in a variety of venues, including pubs, cafes and restaurants. The group establishes friendships and peer support as well as helping people to make healthy choices over food and nutrition.
Where they Work: Kensington & Chelsea