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Measuring your impact

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Monitoring 

See monitoring and evaluation project

Evaluation and Impact

Quality Systems

The term 'quality assurance system' is used for specific programmes or frameworks, which have been developed to ensure the work and management of an organisation or company is carried out to an officially recognised standard. It means carrying out planned and systematic activities so that 'quality' requirements for a service are fulfilled.

There are a wide range of quality assurance systems, from the very formal (e.g. Investors In People), where your organisation is usually scrutinised and assessed by an external consultant, to the more flexible ones based on self-assessment (e.g. PQASSO).

Find out more about it here.