Self Care Directory

Outings in the United Kingdom are organised by the Outreach Officer and represent an essential and exciting part of the Pepper Pot calendar of events.

These activities give Members the possibility to savour and experience new sights, sounds and smells on holiday, at home and in different cultures abroad. Members have the ability to enjoy a trip with their friends from The Pepper Pot, at the reduced price of a group booking, and with support and supervision from the trip organiser.

In recent years trips have included regular day outings around London, daytrips by coach to the seaside towns of Southend, Folkestone and Brighton

Exchange visits are also organised with the Oxford Caribbean Centre, the Calabash Centre in South London and to the West Indian Self Effort (WISE) in Harlesden, all to socialise, dine and share activities
Where they Work: Kensington & Chelsea
Helping vulnerable older people make their homes safer by tactfully helping de-clutter.
**Referrals made via SystmOne MCMW**
Where they Work: Queen's Park & Paddington, Kensington & Chelsea
Support to people with dementia to manage their condition through activities that help retain memory function, promote health and wellbeing, and assist with advice and guidance on managing their condition.
**Referrals made via SystmOne MCMW**
Where they Work: Queen's Park & Paddington, Kensington & Chelsea
Our community dementia service is available for people who live in their own home or in a care home within Trinity's catchment area (https://www.google.com/maps/d/viewer?mid=1Vgf_VxhnSx-ggsFgucEeVf2zvKDlZpCX&ll=51.45787432974517%2C-0.17772315209959255&z=12)
The service aims to ensure people living with dementia, and their families and friends, have the same access to specialist palliative and end of life care as those living with other progressive, life-limiting illnesses such as cancer.
Where they Work: Kensington & Chelsea, Westminster, Hammersmith & Fulham
Westway CT delivers Dial-a-Ride services on behalf of TfL
Westway CT has been providing Dial-a-Ride routes in minibuses, on behalf of TfL since 2017.
Dial-A-Ride is a free, door-to-door transport service for people who have difficulty in using public transport to get out and do the things they need to do. Using Dial-a-Ride gives you greater independence.
You need to be registered before you can book, and you can only book via Transport for London. Unfortunately, we don’t take direct bookings.
For more information about how to sign-up, to book, and learn about what the service can and cannot be used for, please see the TfL website - https://tfl.gov.uk/modes/dial-a-ride/
Where they Work: Kensington & Chelsea
You must have a permanent or long-term disability which means you are unable to use public transport.

You are automatically eligible for membership if you are:
A Taxicard member
Getting the Higher Rate Mobility Component of Disability Living Allowance
Getting the Standard or Enhanced Mobility Rate of the Personal Independence Payment (PIP)
Registered blind or partially sighted
Aged 85 or over
Getting a Higher Rate Attendance Allowance
Getting a War Pension Mobility Supplement

If none of the above apply to you, you may still be able to join Dial-a-Ride but you will have to undergo a paper-based mobility assessment to establish your eligibility for the service.

How to apply
You can apply for Dial-a-Ride if you are a permanent or temporary resident of a London borough. If you are applying for a temporary membership, you will need to provide evidence of using a similar service at your place of residence.

To apply, download the form from here http://content.tfl.gov.uk/dial-a-ride-application-form.pdf , complete it, and post it to:
Dial-A-Ride
Assisted Transport Services
PO Box 68799
You can also phone us on 0343 222 7777 (TfL call charges) to request an application form.
Where they Work: Queen's Park & Paddington, Kensington & Chelsea, Westminster, Hammersmith & Fulham
In order to ensure residents are accessing the correct level of support and training they require to become digital included we have categorised the courses and skills offer into 4 tiers:
• No digital experience
• Foundation
• Work
• Life
Below you will find each of tiers, a description of the level of digital skills needed to categorise residents into a certain and to provide the right offer.
No Digital Experience
No experience of using digital devices of the internet independently
For those residents who fall within this category of digital skill we suggest referral to a Digital Champion scheme instead. We use the term Digital Champion to describe a community volunteer who is offering 1:1 and small group support to residents in person or over the phone. This will ensure they get the 1:1 support and motivation needed to become digitally engaged. We are currently developing an internal volunteer offer and an update will follow on this.
Imperial ‘What The Tech’ - https://www.imperial.ac.uk/white-city-campus/community/programmes/education/what-the-tech/
CNWL Digital Support for Carers - https://www.cnwl.nhs.uk/news/cnwl-looking-digital-volunteers-help-carers
AbilityNet - https://abilitynet.org.uk/at-home/request-free-it-support-home
Age UK K&C Digital Support - https://www.ageuk.org.uk/kensingtonandchelsea/our-services/information-and-advice/
WAES Community Digital Drop-in and Smartphone Workshops - https://www.waes.ac.uk/department/community

Foundation
Being able to do basic skills such as send and receive emails, basic web searching and video calling
Workers Education Association - https://www.wea.org.uk/find-course
• Beginners IT Communications
Nova New Opportunities- https://novanew.org.uk/digital_and_admin_skills
• Basic Digital Literacy
Open Age - https://www.openage.org.uk/adult-community-learning-courses
• Excel for Beginners
• Getting to Know Your Android Phone
• What’s that App on your Android Smartphone?
• Getting to Know Your iPhone
• Improve Your Internet Skills
• How to Use Zoom
• IT – Windows 10 Beginners
Age UK K&C - https://www.ageuk.org.uk/kensingtonandchelsea/activities-and-events/
• IT Workshop
Prospects Kensington Ltd - https://www.rbkc.gov.uk/contactsdirectory/az.aspx?orgid=1284&
• Essential IT Course
Action Disabilities Kensington and Chelsea - https://www.adkc.org.uk/
• Introduction to IT
Libraries (Westminster Adult Education Service) - https://www.waes.ac.uk/course/digital-and-smartphone-workshop-ac0136ps2021
• Digital and Smartphone Workshop
WAES Community - https://www.waes.ac.uk/department/community
• Computer Skills Next Steps (ICT Fundamentals)
Clarion Futures Digital Skills Online Sessions - https://www.myclarionhousing.com/help-and-guidance/personal-wellbeing/helping-you-get-online
• Introduction to computers and the internet.
• Device management and maintenance.
Life
Being able to communicate, handle and store information and content securely, solve problems and transact effectively
Westway Trust - https://www.westway.org/apply-now/adult-learning/
• Using IT to Plan and Organise
Open Age - https://www.openage.org.uk/adult-community-learning-courses
• Computer Management for Windows 10
• Online Safety
• iPad Art
• iPad for Beginners
Clarion Futures Digital Skills Online Sessions - https://www.myclarionhousing.com/help-and-guidance/personal-wellbeing/helping-you-get-online
• Social media basics.
• Internet safety.
• Shopping and saving money online.

Work
To have the requisite skills for their job or the job they are applying for to progress in their work
Nova New Opportunities- https://novanew.org.uk/digital_and_admin_skills
• Functional Skills in ICT
Clement James Centre - https://clementjames.org/adult-learning/
• Functional Skills ICT
Open Age - https://www.openage.org.uk/adult-community-learning-courses
• Build Your Own Website – Beginners
We LR - https://welr.org.uk/preperation-on-returning-to-work/
• Employment Digital Support
WAES Community - https://www.waes.ac.uk/department/community
• IT Qualification Courses
o Essential Digital Skills (Entry 3 and Level 1)
o Advanced Digital Skills (Level 2)
Clarion Futures Digital Skills Online Sessions - https://www.myclarionhousing.com/help-and-guidance/personal-wellbeing/helping-you-get-online
• CV and Job Searching

External Resources
Banking Support Schemes
Barclays Digital Eagles - https://www.barclays.co.uk/digital-confidence/eagles/
Lloyds Digital Champions - https://www.lloydsbank.com/help-guidance/get-skills-and-support-near-you.html

Health Digital Courses
NHS Website How To Guide - https://www.learnmyway.com/courses/nhs-website-a-how-to-guide
Test and Trace App Guide - https://www.lifeline24.co.uk/nhs-test-and-trace-app/
Where they Work: Queen's Park & Paddington, Kensington & Chelsea, Westminster
Supporting people to be less isolated. Offering emotional support and the opportunity to explore the activities you would like to participate in.
Where they Work: Kensington & Chelsea
Information and signposting to independent living support services, referrals where necessary and referral to specialist support such as social services needs assessments, advocacy, legal advice and specialist benefits advice.
ADKC is fully accessible with accessible parking outside the entrance. We work in a user-led way and will help people to 'tease out' the different problems they present with and support people to access the services they need.
Where they Work: Kensington & Chelsea
If you are affected by any form of addiction, including being a family member, carer or champions, and would like to participate in Outside Edge’s free drama workshops please register your interest below.

Anyone who enjoys (or thinks they might enjoy) drama and creativity is welcome, but we require abstinence on the day of the activity.

A friendly reminder that new participants must join a drop-in group (Drop-in Drama, Write Now, Women’s Drama Group) before they progress to activities requiring more sustained commitment. After attending at least one drop-in session, new participants can also access our Pastoral Care Support and Social Activities, such as free tickets to shows through OETC’s Theatre Club and Service User Social Events.

To register your interest you can either call the office or enter your contact details on the web page and a member of our team will contact you for a friendly 15 minute chat to help you complete an Induction Form over the phone.
Where they Work: Kensington & Chelsea, Westminster, Hammersmith & Fulham