Service Activities:

You must have a permanent or long-term disability which means you are unable to use public transport.

You are automatically eligible for membership if you are:
A Taxicard member
Getting the Higher Rate Mobility Component of Disability Living Allowance
Getting the Standard or Enhanced Mobility Rate of the Personal Independence Payment (PIP)
Registered blind or partially sighted
Aged 85 or over
Getting a Higher Rate Attendance Allowance
Getting a War Pension Mobility Supplement
If none of the above apply to you, you may still be able to join Dial-a-Ride but you will have to undergo a paper-based mobility assessment to establish your eligibility for the service.
How to apply
You can apply for Dial-a-Ride if you are a permanent or temporary resident of a London borough. If you are applying for a temporary membership, you will need to provide evidence of using a similar service at your place of residence.
To apply, download the form from here , complete it, and post it to:
Assisted Transport Services
PO Box 68799
You can also phone us on 0343 222 7777 (TfL call charges) to request an application form.

Delivered by: Dial a Ride
Where we work: Queen's Park & Paddington, Kensington & Chelsea, Westminster, Hammersmith & Fulham