Learning Team Coordinator

Submitted by ShabanaB on

A fantastic opportunity has arisen for a highly motivated and experienced Learning Team Coordinator to join Westway Trust providing support to the Learning Team Managers.

You will be a friendly and enthusiastic individual with strong administration experience along with excellent interpersonal and customer-facing skills who will be committed to working for a charity supporting and enhancing the lives of people in the North Kensington community.

Key responsibilities of the role include:

Administrative Support

Undertake administrative duties as directed by any member of the Learning Team
Maintain information on records and databases as required
Produce word-processed letters, reports, action sheets and documents as necessary
Set up meetings and take minutes as required
Administration associated with accreditation and awarding bodies for all ESOL, Teaching Assistant and Quality Mark assessments as required
Process new courses and projects, amendments and cancellations as directed
Assist with promotional tasks such as mail-outs and outbound progression calls, newsletter, and promotional events/open days
Monitor office supplies inventory and place orders for external learning team projects
Process criminal record checks (DBS) for volunteers
Coordination of all data management and impact reporting across team Programmes
Assist with community events as required by agreement
Support Learning Managers with financial processes (including raising POs, liaising with Accounts for invoices, and process credit card statements)

Special projects support:

Undertake administrative duties for the Lords Trading Card Directory
Update Westway Trust and Kensington & Chelsea Social Council (KCSC) service directories
To assist the Adult Learning Manager to ensure all internal and external student examinations are effectively planned and organised in a timely manner in accordance with exam regulations
Responsible for the preparation and distribution of exam timetables and communication for Mock examinations, and liaise with the team of tutors, making detailed arrangements for each exam sitting

Knowledge and Experience:

At least one years’ experience operating at coordinator level
Experience of working in a customer-focused and/or community organisation
Good organisational, prioritising and problem solving skills, with the resilience to work effectively under pressure
Excellent interpersonal and communication skills
Good command of written and spoken English
Customer focused, with the ability to provide a friendly and efficient service to the Learning Team Managers; learners and members of the community
Must have good IT skills, including MS Office Word, Excel and Access
Desirable Skills/Experience
Connection to or significant understanding of the local area and its social, cultural and political heritage would be highly desirable
Community work experience

Qualifications required
A Level or equivalent and/or comparable work experience

Noticeboard Types
1 Thorpe Close
Westway Trust
Closing Date
£27,618 per annum
35 hours per week, Monday to Friday