What is digital exclusion?
We know that digital exclusion is a reality that a lot of people in our community face.  They face barriers such as a lack of: 
•    motivation or confidence to be online and fear for their safety online
•    the necessary digital skills
•    access to a device
•    access to connectivity and necessary data to use the internet
Digital Inclusion means that people can use and benefit from the internet to meet their needs and make the most of the online world

K&C Digital Inclusion Partnership
More than the sum of our parts: The K&C Digital Inclusion Partnership connects all the local organisations who are working with digitally excluded residents so that we can share knowledge and lessons learnt, collaborate, solve problems together, target and plan interventions and realise our vision of no one left behind.
How we work: We meet together at 10am on the last Tuesday of the month in Microsoft Teams – all partners are encouraged to share what you are working on, seek support for challenges you are facing, and share successes that others can learn from!
Sign up to the Newsletter : https://pages.comms.rbkc.gov.uk/p/digitalinclusion 

The RBKC Digital Inclusion team has put together some top tips and resources to help organisations in their efforts to support digitally excluded residents:
Resources for your team: A guide for staff & Top Tips for your team
Resources to support residents: Digital Inclusion Booklet


 

Resources for your team: Recognising & Signposting
Top FREE resources to help your community get online: A guide to quickly boosting your digital support
Resources to support residents
Digital skills & support, connectivity, access to devices.
Join the National Digital Inclusion Network
Made up of third sector organisations, libraries, community centres, NHS services, public sector departments and food banks - all working together to support people who are excluded from the online world.
A guide for Staff - Helping Residents Get Online in K&C
How to support residents to get online?
K&C Digital Inclusion Handbook
This booklet outlines a range of digital inclusion support services available in the Royal Borough of Kensington and Chelsea, including helplines, in-person sessions, and online courses and resources.