Digital Skills & Support
Digital Help in Kensington and Chelsea Libraries & Archives
Brompton
• IT Help Session on Thursdays, weekly, 1-3pm
No booking required. Delivered by volunteers and library staff
Chelsea
• IT Help Session on Tuesdays, weekly, 2-3pm
No booking required. Delivered by volunteers and library staff
• Digital Clinic with Age UK on last Thursday, monthly, 10am-12pm
No booking required. Delivered by Age UK
Kensal Library
• Digital Clinic with the DigitALL project Tuesdays, weekly, 1-3pm
Book by calling 07570 428 756. Delivered by the DigitALL project
Kensington Central Library
• IT Help Session on Tuesdays, weekly, 10am-11.30am
No booking required. Delivered by volunteers and library staff
• Digital Clinic with Age UK on third Thursday, monthly, 2-4pm
No booking required. Delivered by Age UK.
North Kensington
• IT Help Session on Tuesdays, weekly, 10am-12pm
No booking required. Delivered by volunteers and library staff
• Digital Clinic with Age UK on last Friday, monthly, 2-4pm
No booking required. Delivered by Age UK
The DigitALL Project: Beginners skills provision with a personalised support plan. Must be 50+ to access the project at Open Age or Midaye, 55+ for Age UK K&C. Adults with a learning disability can access the project at Equal People Mencap. Participants can also
self-refer – phone 07570428756 or email [email protected] to speak to Niall.
Learn My Way: An online programme offering free bitesize digital learning. Allows learners to pick and choose content to meet their needs. It covers basics like using devices, going online, safety, email, social media, and managing health and money online.
www.learnmyway.com
Technology Guides by Digital Unite
Written by subject matter experts and updated regularly, the guides are perfect for supporting others with digital skills or improving your own knowledge. Now also includes a section of specially prepared Easy Read guides! www.digitalunite.com/technology-guides
Connectivity
Free SIM cards & Mobile Data for residents:
• Virgin Media O2 Stores – Residents can pop into any of their stores and ask for the National Databank. O2 staff will be able to provide eligible residents with an O2 SIM card with 25GB of free data and will receive advice on how to top up for free for the next 6 months.
• Money Cafes across the borough provide these to eligible residents.
https://www.citizensadvicekc.org.uk/rbkc-money-cafes
Low-cost Broadband and Mobile tariffs - A social tariff is a reduced cost package, offered by broadband and telecom companies to eligible benefit claimants. On average, these tariffs could be saving you up to about £200 annually.Each company has its own list of eligible benefits for these reduced cost tariffs, but all include Universal Credit.
www.ofcom.org.uk/phones-and-broadband/saving-money/social-tariffs
Devices
Free computer access at all Libraries: You will need to become a library member.
Free devices for high need individuals: The RBKC Digital Inclusion Team are sometimes able to secure recycled devices. If you are aware of a need for device please email [email protected] and the team will let you know if devices are available