Personalisation

 Personalisation

Do your service users know all there is to know about Personalisation?

Personalisation is about the service user being at the heart of any service that is provided for them and this means they are central to shaping the services they need. 

The voluntary and community sector is an essential part of the Personalisation agenda as many organisations deliver user-focussed services that seek to understand and respond to providing an holistic service or to be part of a pathway that supports an holistic approach.