Shaping future 'non-clinical' for people affected by the Grenfell Tower Fire

Share your views on the future 'non-clinical' support for people affected by the Grenfell tower fire. 

KCSC has been commissioned by the North West London NHS Integrated Care Board (ICB), as part of the wider North Kensington Recovery Programme engagement, to gather views on future 'non-clinical' support for people affected by the Grenfell tower fire. The ICB describe non-clinical as 'the types of services and support often delivered by the Voluntary, Community and Faith Sector (VCFS) that promote health and wellbeing, help people feel connected to their local community, and support residents to build the confidence, knowledge and tools to look after their health.'


KCSC aren't a decision maker in this process; our commissioned role is to support wider engagement and report the insights we gain to the NHS North Kensington Recovery Team. This work is led by the ICB and forms parts of the wider engagement to shape the future of support and services for Grenfell‑affected communities - find out more here. 

We’re looking to hear directly from Grenfell‑affected communities, including survivors, bereaved families and residents, as well as relevant local VCFS organisations and health and social care professionals. 

We aim to:

  • Understand needs – Make sure we have shared understanding of people’s health and wellbeing needs. 
  • Shape support – Identify what kinds of support would help most and how people want to access it.
  • Make it accessible – Plan how to make any support offer be accessible and integrated locally.

How to get involved 

Host a community engagement session with us  - We would like to partner local VCFS organisations to host an engagement session, at a time and place you feel would help people feel most safe and open to sharing their thoughts with us. The ICB can cover the costs of a session up to £250. To host a session with us, please email [email protected].

Have a one-to-one conversation with us - We can set up an online or in-person one to one conversation with you to hear your views. To arrange a 1to1 conversations please email [email protected].

Complete a survey 

If you need help before or after a session, contact:

  • Grenfell Health and Wellbeing Service: 020 8637 6279 (8am to 8pm daily)
  • CNWL Urgent Advice Line: 0800 0234 650 (24/7)
  • KCSC Central Team: [email protected]
  • For questions or further discussion about the wider engagement, email [email protected]