Grenfell Voluntary Sector Service Directory | Kensington & Chelsea Social Council

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Name	Organisation delivering the service	Address	Post Code	Location	Email	Phone	Website (Main)	Service Description	Activities:
Youth Action Alliance		202 Wornington Road	W10 5RE		[email protected]	020 8964 3147	https://www.youthactionalliance.org/ (Main)		Arts / Culture, Community / Social club, Counselling / Mentoring, Education / Play (children / young people), Health and Wellbeing, Personal development, Sports / Leisure	View Map
Grenfell Recovery & Wellbeing College Workshops					[email protected]	020 3214 5686	https://www.voluntarywork.org.uk/activities-2/grenfell-recovery-and-wellbeing-college-workshops/ (Main)	The Grenfell Health and Wellbeing Service is teaming up with the CNWL Recovery & Wellbeing College and Community Champions to offer a programme of free online workshops that focus on wellbeing.		View Map
One to One Befriending	Octavia Foundation		W10 5BN	Across Kensington and Chelsea	[email protected]	0208 354 5532	https://www.octaviafoundation.org.uk/our_work/older_and_vulnerable_people/befriending (Main)	One to one befriending offers a safe space to have a chat with one of our volunteers on a weekly basis for a minimum of six months. The service provides emotional support for people whilst promoting independence and reducing isolation.		View Map
Balance		2 Beatrice Place, Kensington	W8 5LP	Across Kensington and Chelsea	[email protected]	0203 740 2315	https://www.balancesupport.org.uk/ (Main)	Balance provides a range of residential, employment and leisure services that are designed to promote independence and quality of life for those with learning disabilities or mental health conditions		View Map
Age UK At Home Domiciliary Care Service	Age UK Kensington & Chelsea	Unit 24, 10 Acklam Road	W10 5QZ	K&C and Westminster	[email protected]	020 8960 8137	https://www.ageuk.org.uk/kensingtonandchelsea/our-services/care-at-home-/ (Main)	With our At Home services you'll receive flexible, personalised care within the comfort of your own home. Services we provide -Food and groceries shopping -Housekeeping, cleaning, and light domestic tasks -Help prepare light meals -Help to de-clutter or have seasonal a tidy up -Change bedding and laundry -Escort to appointments -Collect your prescriptions, dry cleaning, help with paperwork or do your shopping (take you or go for you) Please note we do not provide Personal Care The above Practical Support list is by no means exhaustive. Our team can give you a helping hand with a variety of tasks. We would visit to discuss individual requirements, then assign care assistant who will visit on a regular basis to suit you, whether that is daily, a few times a week, weekly, fortnightly, monthly or as a one off. Our Care Assistants: -Are individually matched to customers based on needs assessment -Are DBS and reference checked -Receive safety guidance, training and PPE provided by Age UK Kensington and Chelsea Who is it for? The service is for adult residents of Kensington & Chelsea and Westminster aged 55 years and over, or who have physical and learning difficulties. How much does it cost? We charge £22 per hour for Practical Support at home, with no extra charges for weekends, and double charge for public holidays. Age UK K&C are proud to be an accredited Living Wage employer, committed to paying our employees a fair wage that reflects the real cost of living. Who do I contact? Please contact the At Home team on 020 8960 8137 or email [email protected].		View Map
Westway CT Mobility Scooter & Wheelchair Loan Service	Westway CT	240 Acklam Road	W10 5YG	K&C and Westminster	[email protected]	020 8960 8774	https://westwayct.org.uk/services/rbkc-residents/mobility-scooters/ (Main)	Members can collect a mobility scooter to use to visit places of interest, meet friends for lunch or just enjoy the local scenery. We also have a number of wheelchairs available to rent. For more information call 020 8960 8774 weekdays between 1 pm – 4 pm to book your scooter.		View Map
The ClementJames Centre	The ClementJames Centre	The ClementJames Centre	W11 4EQ	Across Kensington and Chelsea	[email protected]	02072218810	https://clementjames.org/ (Main)	Come and share our beautiful garden spaces to relax and meet OTHER members of the community and help to tend our herbs and vegetables. Call us to find out more	Education / Play (children / young people), Education / Training (adults), Health and Wellbeing, Information / Advice / Guidance	View Map
Finance, advocacy/advice/information, umbrella/resource body	Young Hammersmith & Fulham Foundation	Dawes Road Hub, 20 Dawes Rd, Fulham	SW6 7EN	Across Hammersmith	[email protected]	07535 309343	http://yhff.org.uk (Main)	We're here to support youth services and other organisations working with children & young people who live, learn, play or work in the borough. We do it via consortium fundraising, professional training, organisational development, commissioning of a small grants programme, unlocking venues for delivery of services and being a central hub for sector specific information and opportunities	Information / Advice / Guidance	View Map
Westway CT		Westway CT	W10 5YG	Across the tri-borough area	[email protected]	020 8964 4928	http://www.westwayct.org.uk (Main)		Infrastructure Support, Transport	View Map
Relocation Van Services for Grenfell Survivors	Westway Community Transport		W10 5YG		[email protected]	020 8964 4928	http://www.westwayct.org.uk (Main)	Westway CT is in the process of acquiring a goods van and employing a project co-ordinator to help the Grenfell Survivors relocate. Goods Van can be used to transport clothing and furniture items and can be driven by volunteers (Westway CT will co-ordinate a register of available volunteers and manage the booking process) or by the affected families/individuals booking it, providing they have a valid car licence.		View Map
Westway Trust		1 Thorpe Close	W10 5XL	Across Kensington and Chelsea	[email protected]	02089625720	http://www.westway.org (Main)		Arts / Culture, Community / Social club, Education / Training (adults), Information / Advice / Guidance, Infrastructure Support, Sports / Leisure	View Map
Space for activites/events/community meetings etc	Westway Trust	1 Thorpe Close	W10 5XL	Across Kensington and Chelsea	[email protected]	020 8962 5720	http://www.westway.org (Main)	http://www.westway.org/estate		View Map
Free summer holiday activities for young local people	Westway Trust	1 Thorpe Close	W10 5XL	Across Kensington and Chelsea	[email protected]	020 8962 5720	http://www.westway.org (Main)	www.westway.org/summerfun		View Map
Westpoint-Sustainable Community Development		165 Holland Park Avenue	W11 4TL	At neighbourhood level within K&C			http://www.westpointcommunity.org.uk (Main)		Community safety / Crime reduction, Counselling / Mentoring, Education / Play (children / young people), Education / Training (adults), Health and Wellbeing, Information / Advice / Guidance, Personal development, Sports / Leisure	View Map
Take Time to Talk	Venture Community Association	103a Wornington Rd	W10 5YB	Across Kensington and Chelsea	[email protected]	020 8960 3234	http://www.venturecentre.org.uk (Main)	After the recent tragedy of Grenfell the community as a whole has been deeply affected. We have all been affected in different ways but what is fairly common is the need to share and talk about what has happened and the impact it is having on us and our families. Talk time to talk to is holding weekly sessions at Venture Centre every Thursday from 10am-12pm, there is no need for an appointment just turn up. This is not structured counselling but it is a supported conversion from a member of the IAPT team. This is for anyone whether they have been directly or indirectly affected by Grenfell to come along and have a 1 to 1 chat		View Map
Summer Adventure Play	Venture Community Association	103a Wornington Rd	W10 5YB	Across Kensington and Chelsea	[email protected]	020 8960 3234	http://www.venturecentre.org.uk (Main)	Packed summer programme of activities for 5-15 year olds. Completely free refer to website for details		View Map
Turn2us Response Fund	Turn2us	200 Shepherds Bush Road, Hammersmith	W6 7NL	Across Kensington and Chelsea	[email protected]		http://www.turn2us.org.uk (Main)	Direct grants to individuals/families who previously lived in the Grenfell Towers and those displaced from Lancaster West Estate due to the fire. Simple one page application form available from the emergency centres.	Other	View Map
Turn2us benefit calculator	Turn2us	200 Shepherds Bush Road, Hammersmith	W6 7NL	Across the tri-borough area			http://www.turn2us.org.uk (Main)	Online, simple and easy to use benefit calculator to identify welfare benefits and tax credits entitlement and how to apply.		View Map
Counselling, Mental Health and Wellbeing	Rain Trust	Office 5, Canalside House, 383 Ladbroke Grove	W10 5AA	Across Kensington and Chelsea	[email protected]	0208 964 2727	http://www.raintrust.org.uk (Main)	6 weeks individual Person centred approach counselling and Group counselling sessions for the community affected by Grenfell Tower Fire.		View Map
Viva Senior project	Rain Trust	Office 5, Canalside House, 383 Ladbroke Grove	W10 5AA	Across the tri-borough area	[email protected]	0208 964 2727	http://www.raintrust.org.uk (Main)	Peer Support/ Mental HEALTH AND WELLBEING for BME community affected or living with HIV . Advocacy, advice, guidance and representation.		View Map
Advocacy, Advice, Representation, Signposting,	Prospects (Kensington) Ltd	Swinbrook Community Centre, 145 Acklam Road	W10 5YX	Across the tri-borough area	[email protected]	020 8969 1777	http://www.prospectsk.myzen.co.uk (Main)	Accompany People to various places to help them access the services and resources on offer. Help them to find temporary accommodation with local services users and members of the of organisation. Represent them in any way they need representation, for example English as a second language people.		View Map
Venue for meetings and recreation purposes	Prospects (Kensington) Ltd	Swinbrook Community Centre, 145 Acklam Road	W10 5YX	K&C and Hammersmith	[email protected]	020 8969 1777	http://www.prospectsk.myzen.co.uk (Main)	Organisations and services can meet at the community centre for meetings, services, counselling, recreation with refreshment		View Map
Interpreting , emotional well-being support , advise and information , connection between the fire victim and social services.	Persian Care Centre	45 Walmer road	W11 4EY	Across the tri-borough area	[email protected]	0796 144 7116	http://www.persiancarecentre.com (Main)	We aim to facilitate the development of our service users physical and mental wellbeing particularly for those who are in supported housing and face language barriers and those who have less opportunity to meet new people and those who are the victim of Grenfell Tower disaster. Our service users have experienced degrees of loss and as they age further losses of a significant magnitude continue, for example, loss of friends, family, loss of employment, self-esteem and loss of community and as a result, they neglect their health and wellbeing due to isolation and depression. The aim of this service is to improve the psychological and physical wellbeing of Persian and other Farsi speaking people living locally, and to promote better understanding and tolerance between local people and Persian and other Farsi speakers. service users, increase involvement and social inclusion from people who face barriers to participation.	Community / Social club	View Map
Emotional wellbeing and counselling	People Arise Now	Dawes Road Hub, 20 Dawes Road, Fulham	SW6 7EN	Across the tri-borough area	[email protected]	020 7952 1245	http://www.peoplearisenow.org (Main)	Our Emotional Support and Counselling sessions aim to enable our beneficiaries to deal with and overcome issues that are causing emotional stress or pain. PAN provides a safe and stable environment for our beneficiaries to talk and deal with difficult emotions. Our counsellors and mentors are here to support our beneficiaries without usually giving advice. Instead, we enable ours users to formulate their own understanding of any issues they may be going through. These include but are not limited to: - Dealing with life after incarceration and acquisition of life skills. - Dealing with mild or strong feelings of depression, or low mood and sadness. - Dealing with mild or strong feelings of anxiety and coping with worry. - Coping with bereavement and or relationship breakdown. - Coping with short and long-term redundancy or work-related stress. - Dealing with identity issues that prevent our beneficiaries from achieving their goals. - Dealing with low self-esteem issues and a lack of confidence.	Counselling / Mentoring	View Map
Group Befriending	Octavia Foundation		W10 5BN	Across Kensington and Chelsea	[email protected]	0208 354 5532	http://www.octaviafoundation.org.uk (Main)	Group Befriending offers a space in the community to share experiences and ideas with OTHER local peoples. It is an opportunity to meet and build friendships with people. Refreshments and transport can be provided.		View Map
Summer programme for adults and children	Nova New Opportunities	2 Thorpe Close	W10 5XL	K&C and Hammersmith	[email protected]	020 89602488	http://www.novanew.org.uk/ (Main)	Our newly developed wider community programme also offers a range of free activities for local families to take part in, including workshops and day trips both in and outside of London throughout the school holidays. Please come to Nova close to Ladbroke Grove station, to register and book a place for any of the trips, classes and workshops.		View Map
Skills development and community support	Nova New Opportunities	2 Thorpe Close	W10 5XL	Across Kensington and Chelsea	[email protected]	07456 580462	http://www.novanew.org.uk/ (Main)	Developing the skills, confidence and potential of committed and motivated individuals since 1983. Nova is a registered charity that provides a vital stepping stone for over 1,400 disadvantaged residents of North Kensington each year.	Personal development	View Map
Nova New Opportunities	Nova New Opportunities	2 Thorpe Close	W10 5XL	Across London		020 8960 2488	http://www.novanew.org.uk (Main)		Education / Play (children / young people), Education / Training (adults), Information / Advice / Guidance, Personal development	View Map
Sports Ground	Notting Hill Methodist Church			Across Kensington and Chelsea	[email protected]	0207 229 7728	http://www.nottinghillmethodistchurch.org (Main)	We own a field and nursery building on Kelfield Mews which is unused outside school term-time (and during term after 3pm) It could be used by a playgroup or children's activity group, has toilets, cooking facilities and lots of open space.		View Map
Meeting Space, Counselling Rooms	Notting Hill Methodist Church			Across Kensington and Chelsea	[email protected]	020 7229 7728	http://www.nottinghillmethodistchurch.org (Main)	We have lots of meeting space (including church seating), a medium-sized hall that is under-used, and several small rooms suitable for counselling (they are discreetly located in the building, comfortable, quiet...) or therapy sessions...		View Map
Practical Aid	Notting Hill Community Church	Kensington Park Road	W11 2ES	Across Kensington and Chelsea			http://www.nhcc.org.uk (Main)	Some funds, goods, clothing etc., are available. We also run fortnightly community meals		View Map
Pastoral support	Notting Hill Community Church	Kensington Park Road	W11 2ES	Across Kensington and Chelsea			http://www.nhcc.org.uk (Main)	A wide range of pastoral support and counselling		View Map
LGBTQ+ Youth Network / Mentoring	Mosaic LGBT Youth Centre	c/o West Euston Partnership, 29-31 Hampstead Rd	NW1 3JA	Across the tri-borough area	[email protected]	0755 0124393	http://www.mosaicyouth.org.uk (Main)	LGBT+ Youth Network for young persons age 13 - 19 who identify as Lesbian, Gay, Bisexual and Transgender or are questioning their sexuality and/or gender.		View Map
Support groups in Mother Tongue languages	Mother Tongue Counselling Service, Wandsworth & Westminster Mind	Basement, Hopkinson House, 6 Osbert Street	SW1P 2QU	K&C and Westminster	[email protected]	077 1563 6626	http://www.mind.org.uk/mother-tongue-counselling.asp (Main)	Support groups facilitated by community workers, volunteers and Mental health professionals speaking Arabic (and/or Farsi) to people who have been affected directly or indirectly by the Grenfell incident. We are also able to arrange for various venues locally free of cost. The groups will have an informal approach where people can come and talk about their experiences or feelings, and relate with each other, while offering peer support. The group will be supervised by a mental health professional, and subsequent signposting information will be provided.	Support group	View Map
Speaking to staff who engage with affected service users	Mother Tongue Counselling Service, Wandsworth & Westminster Mind			K&C and Westminster	[email protected]	0771 563 6626	http://www.mind.org.uk/mother-tongue-counselling.asp (Main)	Mental health professionals and outreach leads can come and speak to the staff members for one hour on how to handle and deal with the emotional needs of their service users who have been affected by the tragedy. It will be an open session where the staff can ask questions, share difficult experiences they have had with any clients around the incident, and offer suggestions to each OTHER on how they have provided emotional support to contain the many different reactions of the people from the community. Signposting information and handy material will be provided which can be circulated widely.		View Map
English Classes	Migrants Organise	2 Thorpe Close	W10 5XL	Across London	[email protected]	020 8964 4815	http://www.migrantsorganise.org (Main)	English class for Beginners English class - Conversation	Education / Training (adults)	View Map
Football Group	Migrants Organise	2 Thorpe close	W10 5XL	Across London	[email protected]	020 8964 4815	http://www.migrantsorganise.org (Main)	The Football Group meets once per week and it is open migrants and refugees who are isolated, struggle with mental health problems and do not have access to other opportunities to socialise and carry out physical activity. The aim of the group is to give vulnerable men an opportunity to feel less isolated, part of a community and develop social skills.	Sports / Leisure	View Map
Health and Well-being	Migrants Organise	2 Thorpe Close	W10 5XL	Across London	[email protected]	020 8964 4815	http://www.migrantsorganise.org (Main)	Learning relaxation techniques and ways to improve sleep, it includes drawing painting and reading together.	Health and Wellbeing	View Map
Mentoring Programme	Migrants Organise	2 Thorpe Close	W10 5XL	Across London	[email protected]	020 8964815	http://www.migrantsorganise.org (Main)	The Mentoring Programme supports vulnerable migrants and refugees in London. It matches individuals with a volunteer mentor, who helps with the person’s needs i.e. practice the English language, improve social skills and help with general advice and support with housing matters, access to benefits and medical assistance etc.	Counselling / Mentoring	View Map
Poetry Group	Migrants Organise	2 Thorpe Close	W10 5XL	Across London	[email protected]	020 8964 4815	http://www.migrantsorganise.org (Main)	The Poetry Group meets once per week to enjoy sharing stories, and reading and writing poems together.	Arts / Culture	View Map
Youth Group	Migrants Organise	2 Thorpe Close	W10 5XL		[email protected]	020 8964 4815	http://www.migrantsorganise.org (Main)	The Youth Group meets once per week for a great variety of activities including sports activities, gardening, cinema, film-making workshops etc. It is for 18 – 25 years old.	Community / Social club	View Map
One to One Bereavement Support - Cruse	Cruse Bereavement Care	7 Thorpe Close	W10 5XL	Across Kensington and Chelsea	[email protected]	020 8964 3455	http://www.kchf-cruse.org.uk (Main)	One to one sessions to clients on a weekly basis with a trained bereavement volunteer.		View Map
Befriending	Home-Start Westminster	St Pauls Centre, 3 Rossmore Road	NW1 6NJ	K&C and Westminster	[email protected]	0207 7241345	http://www.homestartwestminster.co.uk (Main)	Home-Start Westminster offers emotional support, friendship and practical help to parents living in the Westminster, Kensington and Chelsea and Hammersmith areas with at least one child under five. We recruit and train volunteers who are usually parents themselves to visit families in their home once a week for a 2 hours to offer them informal, friendly and confidential support. The volunteers' aim to build a trusting relationship with the families to help them process their experiences, and support and encourage them to access specialist services where appropriate. Home-Start supports parents for as long as they need it as they grow in confidence, strengthen their relationships with their children and widen their links in the community.		View Map
Therapy	Home-Start Westminster			K&C and Westminster	[email protected]	2077241345	http://www.homestartwestminster.co.uk (Main)	Home-Start Westminster offers free confidential one to one therapy using trainee therapists on placement.		View Map
Youth Club sessions	The Harrow Club W11	187, Freston Rd	W10 6TH	K&C and Hammersmith	[email protected]	0208 969 2528	http://www.harrowclubw10.org (Main)	The Harrow Club, and its three satellite youth clubs in housing estates in Hammersmith and Fulham, target young people who are disadvantaged and socially excluded, providing personal development programmes via high quality youth work and recreational and educational activities, to improve self-confidence and broaden opportunities. Assistance is given to help young people through the difficult transition from childhood to adulthood, a turbulent time for many, made more so when experiencing high levels of poverty, poor health and unemployment. It offers a fun programme of activities in a safe, supportive and inclusive environment for its members and is a trusted and much valued community resource. The Clubs currently have a membership of over 1800 young people, mainly between the ages of 8 to 25 that attracts an average of 35 attendees at any one session. The Harrow Clubs have has been awarded the London Youth Quality Mark, Gold Level which “demonstrates the organisation is a centre of excellence providing the best possible service for young people”. At the core of the work of the Harrow Club, a dynamic social education programme is in place which is tailor made to the needs of the young people it serves. Activities include an ABA accredited boxing club, football clubs, arts and crafts, music production and residential programmes (for many this is the only opportunity members get to leave central London), with a large emphasis placed on fun. Clubs are in place for both junior and senior members, and there is a weekly girls only session (which means girls from the large East African Muslim community locally can attend). In addition to generic youth work programming, targeted work is carried out regarding employment help and advice, and workshops regularly take place that are relevant to the needs and concerns of members – cyber bullying, and pressures relating to sex, gang membership and drugs and alcohol.		View Map
Family Befriending and Mentoring Service	Family Friends	73 St Charles Square	W10 6ED	K&C and Hammersmith	[email protected]	020 8960 9099	http://www.familyfriends.uk.com (Main)	Local charity Family Friends first started on the Lancaster West Estate, 25 years ago and now covers Kensington & Chelsea, Hammersmith & Fulham and South East Brent. The charity has launched a special programme for families affected by the Grenfell Tower fire, either directly or indirectly. The free programme will give extra support to families this autumn and winter. Family Friends will match a reliable, trained, screened and supervised volunteer to a family, who will provide 3 months of practical and emotional support in the family’s home or locally. The programme offers 2 hours of support each week. There are two schemes: 1. Parent Befriending – for parents of a child aged 0-16 years Parents receive support with organisation around relocation, paperwork, applications for grants or accessing resources. Volunteers may also give support around parenting and could accompany the family on outings outside of the area. 2. Child Mentoring – for a child / siblings aged 5-16 The programme is tailor-made to the needs of each child. They may go on outings out of the area, visit places of interest and discover new hobbies. Parents may take the opportunity to have respite from their caring responsibilities.	Counselling / Mentoring	View Map
Daily Drop In	Equal People mencap	Equal People Resource Centre	W10 6EJ	Across the tri-borough area	[email protected]	0208 964 0544	http://www.equalpeoplemencap.org.uk (Main)	Equal People Mencap offer a wide variety of supported training, groups, activities and social groups throughout the week at our Resource Centre in Ladbroke Grove and out in the community.		View Map
Community Centre	Dalgarno Trust	1 Webb Close	W10 5QB	Across the tri-borough area	[email protected]	020 8969 6300	http://www.dalgarnotrust.org.uk (Main)	The Dalgarno Trust offers a wide range of services to the local community through its Healthworks, VIP and Community Champions programmes. We have a youth programme as well as a weekly foodbank (Thursdays).		View Map
Advice and representation	Citizens Advice Kensington & Chelsea	2 Acklam Road	W10 5QZ	Across Kensington and Chelsea		020 8962 3485	http://www.citizensadvice.org.uk/local/kensington-chelsea/ (Main)	Free, confidential and impartial advice on a wide range of issues including specialist help with housing, employment, welfare benefits, and consumer problems. The help we provide ranges from filling in forms to making representations to departments on behalf of clients.		View Map
Information & Advice	Age UK Kensington & Chelsea	1 Thorpe Close	W10 5XL	Across Kensington and Chelsea	[email protected]	020 8969 9105	http://www.aukc.org.uk (Main)	We provide information & advice services to people aged 55 and over, as well as their families, carers and helpers. The services are free of charge, impartial and independent. We can provide assistance with a number of issues including: - Welfare benefits - Health & disabilities - Housing - Social care needs - Advice on energy efficiency & fuel poverty - Assistance with form filling and replacing documents Please note we are unable to provide advice on immigration or consumer debt. We are available for appointments Monday - Friday, 9:30-5:30pm (closed 1-2pm for lunch) and for drop-ins on a first come, first served basis on Mondays and Tuesdays 10am-12:30pm and Thursdays 2-4:30pm. We are also able to do home visits for people who cannot get to our offices.		View Map

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