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NameOrganisation delivering the serviceAddressPost CodeLocationEmailPhoneWebsite (Main)Service DescriptionActivities:
Young Hammersmith & Fulham FoundationViewMap
Youth Action Alliance202 Wornington RoadW10 5RE[email protected]020 8964 3147https://www.youthactionalliance.org/ (Main)Arts / Culture, Community / Social club, Counselling / Mentoring, Education / Play (children / young people), Health and Wellbeing, Personal development, Sports / LeisureViewMap
Family BefriendingWestminster Befriend a Family34 Buckingham Palace RdSW1W 0RE[email protected]020 7828 2765http://befriendafamily.co.uk (Main)For families living in the borough of Westminster we are able to offer trained volunteers to support the family by visiting them in their home for 3 hours per week for between 6 to 12 months. The focus is on the areas identified by the family and may include emotional, practical, parenting support and signposting to other resources.
This service would be relevant to families that have been re-housed in Westminster.
Support groupViewMap
Relocation Van Services for Grenfell SurvivorsWestway Community TransportW10 5YG[email protected]020 8964 4928http://www.westwayct.org.uk (Main)Westway CT is in the process of acquiring a goods van and employing a project co-ordinator to help the Grenfell Survivors relocate. Goods Van can be used to transport clothing and furniture items and can be driven by volunteers (Westway CT will co-ordinate a register of available volunteers and manage the booking process) or by the affected families/individuals booking it, providing they have a valid car licence.ViewMap
Sexual health information and HIV testingNAZ30 Blacks Road, HammersmithW6 9DT[email protected]020 8741 1879NAZ provides sexual health information and support to individuals 1-1, over the phone or by email. We also provide HIV and sexual health testing at our 30 Blacks Road office, and at outreach locations.ViewMap
Talkshops after care groupsJust Solutions 123...To alleviate some of the client turnaround in our local NHS mental health service Just solutions 123... have developed Self Help Workshops: A series of 6 weekly programmes to build on self-confidence and provide continued maintenance of mental health and general pysical fitness and wellbeing.
These groups are more facilitator led with set goals; handouts and a personalised physical exercise programme for group members to complete and adapt as a part of their new healthy lifestyle.
ViewMap
Youth GroupMigrants Organise2 Thorpe CloseW10 5XL[email protected]020 8964 4815http://www.migrantsorganise.org (Main)The Youth Group meets once per week for a great variety of activities including sports activities, gardening, cinema, film-making workshops etc. It is for 18 – 25 years old.Community / Social clubViewMap
Grenfell Recovery & Wellbeing College Workshops[email protected]020 3214 5686https://www.voluntarywork.org.uk/activities-2/grenfell-recovery-and-wellbeing-college-workshops/ (Main)The Grenfell Health and Wellbeing Service is teaming up with the CNWL Recovery & Wellbeing College and Community Champions to offer a programme of free online workshops that focus on wellbeing.ViewMap
Cafe CaribeNubian Life Resource Centre Ltd50 Ellerslie RoadW12 7BWAcross Hammersmith[email protected]020 8749 8017http://nubianlife.org.uk (Main)Evening meals
We have an onsite catering team and can offer up to 50 people with an evening meal after 4pm.
Support groupViewMap
Stay & Play SessionsRay's Playhouse247 Stephendale Road, FulhamSW6 2PRAcross Hammersmith[email protected]020 7371 9002http://raysplayhouse.org (Main)Ray's Playhouse offer six stay and play session a week. Five sessions in the morning 9.30 - 12.00 Monday to Friday and an afternoon session on Tuesday 1.30pm - 3.30pm.Education / Play (children / young people)ViewMap
Finance, advocacy/advice/information, umbrella/resource bodyYoung Hammersmith & Fulham FoundationDawes Road Hub, 20 Dawes Rd, FulhamSW6 7ENAcross Hammersmith[email protected]07535 309343http://yhff.org.uk (Main)We're here to support youth services and other organisations working with children & young people who live, learn, play or work in the borough. We do it via consortium fundraising, professional training, organisational development, commissioning of a small grants programme, unlocking venues for delivery of services and being a central hub for sector specific information and opportunitiesInformation / Advice / GuidanceViewMap
Victim support through volunteersJuliana Asthma CauseThe Hub, 20 Dawes Road FulhamSW6 7ENAcross Hammersmith[email protected]0744 883 0320http://julianaasthmacause.org.uk. (Main)Some of our volunteers have visited Chelsea and Kensington hospital on several occassions. We also don't mind giving our time as volunteers to help in distribution of foods and some clothes to unfortunate victims.Health and WellbeingViewMap
Community CentreBishop Creighton House378 Lillie Road, FulhamSW6 7PHAcross Hammersmith[email protected]020 7385 9689http://creightonhouse.org (Main)BCH runs a community centre and outreach services for older people (befriending, home safety and security, home adaptations, exercise and fitness) people with learning disabilities (mentoring, social activities, work opportunities) and families with children under five (home safety).ViewMap
LunchesAge UK Hammersmith and Fulham105 Greyhound RdW6 8NJAcross Hammersmith[email protected]http://ageuk.org.uk/hammersmithandfulham (Main)A home cooked two course meal in our centre with Sky TV and a gardnen, only for just £4.Community / Social clubViewMap
Second hand clothesSt Andrew's ChurchSt Andrew's Church, Greyhound RoadW14 9SXAcross Hammersmith[email protected]0795 658 7176http://standrewsfulham.com (Main)We have many boxes of decent second hand clothes available, some toiletries and baby suppliesOtherViewMap
Financial supportSt Andrew's ChurchSt Adnrew's Church, Greyhound RoadW14 9SXAcross Hammersmith[email protected]0795 658 7176http://standrewsfulham.com (Main)We are seeking to donate financial support directly to families who have been affected.ViewMap
Pastoral support and prayerSt Andrew's ChurchSt Andrew's Church, Greyhound RoadW14 9XAcross Hammersmith[email protected]7956587176We offer the opportunity to talk confidentially with a priest, and the priest will offer to prayViewMap
Nova New OpportunitiesNova New Opportunities2 Thorpe CloseW10 5XLAcross London020 8960 2488http://www.novanew.org.uk (Main)Education / Play (children / young people), Education / Training (adults), Information / Advice / Guidance, Personal developmentViewMap
Supporting unpaid carersCarers NetworkBeethoven Centre, Third AvenueW10 4JLAcross London[email protected]0208 960 3033http://carers-network.org.uk/ (Main)Carers network supports unpaid carers in the following boroughs; Kensington and Chelsea, Westminster, Hammersmith and Fulham and the City of London.
Carers Assessment - All carers are entitled to an assessment of their needs, this is quite separate from the assessment of the person they care for.
A Carers Assessment enables carers to think about their needs and find out about any help available to them. The emphasis is on the carer assessing his/her own needs as no one knows these better than they do. Once an assessment has been complete a support plan will be put in place in order to meet those needs.
Carers Personal Budgets - A Carers Personal Budget is a council-run scheme in the Royal Borough of Kensington and Chelsea that will provide carers with a once-per-year direct payment to support them to have a break from their caring role.
Support for Carers – Our new Information, Advice and Guidance team will be providing regular drop in advice surgeries (no appointment needed) and a daily telephone advice line that will also be available one evening a month.
Former Carers Project - Carers Network’s Former Carers Project will support people whose caring role has come to an end. It is set up specifically to provide advice, guidance and support to former unpaid carers as they explore the viable options available to them after their caring role has ended.
Information / Advice / GuidanceViewMap
English ClassesMigrants Organise2 Thorpe CloseW10 5XLAcross London[email protected]020 8964 4815http://www.migrantsorganise.org (Main)English class for Beginners
English class - Conversation
Education / Training (adults)ViewMap
Football GroupMigrants Organise2 Thorpe closeW10 5XLAcross London[email protected]020 8964 4815http://www.migrantsorganise.org (Main)The Football Group meets once per week and it is open migrants and refugees who are isolated, struggle with mental health problems and do not have access to other opportunities to socialise and carry out physical activity. The aim of the group is to give vulnerable men an opportunity to feel less isolated, part of a community and develop social skills.Sports / LeisureViewMap
Health and Well-beingMigrants Organise2 Thorpe CloseW10 5XLAcross London[email protected]020 8964 4815http://www.migrantsorganise.org (Main)Learning relaxation techniques and ways to improve sleep, it includes drawing painting and reading together.Health and WellbeingViewMap
Mentoring ProgrammeMigrants Organise2 Thorpe CloseW10 5XLAcross London[email protected]020 8964815http://www.migrantsorganise.org (Main)The Mentoring Programme supports vulnerable migrants and refugees in London. It matches individuals with a volunteer mentor, who helps with the person’s needs i.e. practice the English language, improve social skills and help with general advice and support with housing matters, access to benefits and medical assistance etc.Counselling / MentoringViewMap
Poetry GroupMigrants Organise2 Thorpe CloseW10 5XLAcross London[email protected]020 8964 4815http://www.migrantsorganise.org (Main)The Poetry Group meets once per week to enjoy sharing stories, and reading and writing poems together.Arts / CultureViewMap
Westway CT Volunteer CarsWestway CT240 Acklam RoadW10 5YGK&C and Westminster[email protected]020 8964 1114http://westwayct.org.uk (Main)The Volunteer Cars is a one-to-one service supported by volunteers. Members can pre-book transport to go where they need to including Clubs/Day Centres, Banks, Libraries, Places of Worship, Dentists or Doctors or to visit Friends and Relatives etc. PLEASE NOTE: Volunteer Drivers support this scheme so bookings are not guaranteed until confirmation.

Cost of trips (as of March 2022):
up to 1 mile - 2 miles = £2.20
up to 7 miles = £4.40
7 - 12 miles £8.80
12 - 20 miles = £16.00
More than 20 miles you will need to contact the team for an estimated cost

The majority of our volunteers use their cars, but we also have a few designated smaller vehicles in our overall fleet. Two of these cars are wheelchair accessible so that we can offer this service to members who cannot transfer from a wheelchair to a car seat.
TransportViewMap
Drop-in ServiceHestia Integrated Mental Health ServiceThe Grove Resource Centre, 1-9 St Mark's RoadW11 1RGK&C and Westminster[email protected]0207 221 0052http://Hestia.org (Main)Relaxed friendly drop-in staffed with mental health support workers

Refreshments available free and support to contact services. Free use of telephone and internet.

In house counselling service available.
Counselling / MentoringViewMap
Support groups in Mother Tongue languagesMother Tongue Counselling Service, Wandsworth & Westminster MindBasement, Hopkinson House, 6 Osbert StreetSW1P 2QUK&C and Westminster[email protected]077 1563 6626http://www.mind.org.uk/mother-tongue-counselling.asp (Main)Support groups facilitated by community workers, volunteers and Mental health professionals speaking Arabic (and/or Farsi) to people who have been affected directly or indirectly by the Grenfell incident. We are also able to arrange for various venues locally free of cost.
The groups will have an informal approach where people can come and talk about their experiences or feelings, and relate with each other, while offering peer support. The group will be supervised by a mental health professional, and subsequent signposting information will be provided.
Support groupViewMap
Therapeutic supportAfrican Women's CareCanlside House, 383 Ladbroke GroveW10 5AAK&C and Westminster[email protected]0209 9698389Run drop-in therapeutic sessions at the Canalside House for the victims and their families to come and grieve in privacy with a hot cooked lunch. AWC also provides information and guidance including support by trained community volunteers who provides practical support and companionship.Community / Social clubViewMap
Juniors After School Club for 8-13sThe Avenues Youth ProjectNew Avenues, 3-7 Third AvenueW10 4RSK&C and Westminster[email protected]020 8969 9552http://avenues.org.uk (Main)Games, cooking, arts and crafts, tea-time.Arts / CultureViewMap
Food BankNorth Paddington Food Bank416 Harrow RoadW9 2HXK&C and Westminster[email protected]020 7266 3347http://npfoodbank.org.uk/ (Main)We provide food parcels to individuals or families in need. Most are referred to us by agencies but we try to help everyone who arrives at our door.Support groupViewMap
Independent mental health advocacyThe Advocacy Project73 St Charles SquareW10 6EJK&C and Westminster[email protected]0208 969 3000http://www.advocacyproject.org.uk (Main)The Advocacy Project is a London based charity specialising in Advocacy and User Involvement. We work with people with learning disabilities, people using or wishing to use mental health services and older people. We provide free, independent and confidential advocacy and Independent Mental Health advocacy. (IMHA).ViewMap
BefriendingHome-Start WestminsterSt Pauls Centre, 3 Rossmore RoadNW1 6NJK&C and Westminster[email protected]0207 7241345http://www.homestartwestminster.co.uk (Main)Home-Start Westminster offers emotional support, friendship and practical help to parents living in the Westminster, Kensington and Chelsea and Hammersmith areas with at least one child under five. We recruit and train volunteers who are usually parents themselves to visit families in their home once a week for a 2 hours to offer them informal, friendly and confidential support. The volunteers' aim to build a trusting relationship with the families to help them process their experiences, and support and encourage them to access specialist services where appropriate. Home-Start supports parents for as long as they need it as they grow in confidence, strengthen their relationships with their children and widen their links in the community.ViewMap
Hestia Recovery Outreach ServiceHestia Integrated Mental Health ServiceThe Grove Resource Centre, 1-9 St Marks RoadW11 1RGK&C and Westminster[email protected]020 7221 0052http://Hestia.org (Main)Team of four mental health outreach workers available to meet with adults in the community impacted by the fire at Grenfell Tower.
Support is provided in the community where you are in the Hotels or homes in which people have been placed or provided in safe and confidential community settings.
Support to engage with support services, and to access the aid services available.
Support available in a number of community languages including Arabic, Farsi, and Yoruba.
ViewMap
Speaking to staff who engage with affected service usersMother Tongue Counselling Service, Wandsworth & Westminster MindK&C and Westminster[email protected]0771 563 6626http://www.mind.org.uk/mother-tongue-counselling.asp (Main)Mental health professionals and outreach leads can come and speak to the staff members for one hour on how to handle and deal with the emotional needs of their service users who have been affected by the tragedy. It will be an open session where the staff can ask questions, share difficult experiences they have had with any clients around the incident, and offer suggestions to each OTHER on how they have provided emotional support to contain the many different reactions of the people from the community. Signposting information and handy material will be provided which can be circulated widely.ViewMap
Youth Club for 13-19 year oldsThe Avenues Youth ProjectNew Avenues, 3-7 Third AvenueW10 4RSK&C and Westminster[email protected]020 8969 9552http://avenues.org.uk (Main)Music Studio, dance, fashion, design.ViewMap
TherapyHome-Start WestminsterK&C and Westminster[email protected]2077241345http://www.homestartwestminster.co.uk (Main)Home-Start Westminster offers free confidential one to one therapy using trainee therapists on placement.ViewMap
Westway CT Mobility Scooter & Wheelchair Loan ServiceWestway CT240 Acklam RoadW10 5YGK&C and Westminster[email protected]020 8960 8774https://westwayct.org.uk/services/rbkc-residents/mobility-scooters/ (Main)Members can collect a mobility scooter to use to visit places of interest, meet friends for lunch or just enjoy the local scenery. We also have a number of wheelchairs available to rent. For more information call 020 8960 8774 weekdays between 1 pm – 4 pm to book your scooter.ViewMap
Girls only night for 8-16 year oldsThe Avenues Youth ProjectNew Avenues, 3-7 Third AvenueW10 4RSK&C and Westminster[email protected]020 8969 9552Arts & crafts, games, cooking and moreViewMap
Homework ClubThe Avenues Youth ProjectNew Avenues, 3-7 Third AvenueW10 4RSK&C and Westminster[email protected]020 8969 9552Homework and gamesViewMap
Age UK At Home Domiciliary Care ServiceAge UK Kensington & ChelseaUnit 24, 10 Acklam RoadW10 5QZK&C and Westminster[email protected]020 8960 8137https://www.ageuk.org.uk/kensingtonandchelsea/our-services/care-at-home-/ (Main)With our At Home services you'll receive flexible, personalised care within the comfort of your own home.

Services we provide
-Food and groceries shopping
-Housekeeping, cleaning, and light domestic tasks
-Help prepare light meals
-Help to de-clutter or have seasonal a tidy up
-Change bedding and laundry
-Escort to appointments
-Collect your prescriptions, dry cleaning, help with paperwork or do your shopping (take you or go for you)

Please note we do not provide Personal Care

The above Practical Support list is by no means exhaustive. Our team can give you a helping hand with a variety of tasks. We would visit to discuss individual requirements, then assign care assistant who will visit on a regular basis to suit you, whether that is daily, a few times a week, weekly, fortnightly, monthly or as a one off.

Our Care Assistants:
-Are individually matched to customers based on needs assessment
-Are DBS and reference checked
-Receive safety guidance, training and PPE provided by Age UK Kensington and Chelsea

Who is it for?
The service is for adult residents of Kensington & Chelsea and Westminster aged 55 years and over, or who have physical and learning difficulties.

How much does it cost?
We charge £22 per hour for Practical Support at home, with no extra charges for weekends, and double charge for public holidays. Age UK K&C are proud to be an accredited Living Wage employer, committed to paying our employees a fair wage that reflects the real cost of living.

Who do I contact?
Please contact the At Home team on 020 8960 8137 or email [email protected].
ViewMap
Summer Holiday ProgrammeThe Avenues Youth ProjectNew Avenues, 3-7 Third AvenueW10 4RSK&C and Westminster[email protected]020 8969 9552Various activitiesViewMap
Queen's Park and Harrow Road HubThe Avenues Youth ProjectNew Avenues, 3-7 Third AvenueW10 4RSK&C and Westminster[email protected]7717201791Activities for the over 50sViewMap
Pop up play schemes on estatesPlay AssociationBroomhouse Ln, FulhamSW6 3DPHammersmith & Westminster[email protected]020 7736 3699http://playassociationhf.org (Main)Play workers working as an outreach team providing sports ,arts and crafts and other gamesEducation / Play (children / young people)ViewMap
Reading to childrenDoorstep LibraryDoorstep Library Network, Dawes Road Hub, 20 Dawes RoadSW6 7ENHammersmith & Westminster[email protected]0776 932 0338http://doorsteplibrary.org.uk (Main)We have teams of highly trained volunteers who visit families at their homes in disadvantaged areas to read a story to the children and befriend the parents. Although we currently operate on specific estates in Hammersmith and Fulham and Westminster, on a temporary basis, until people are permanently housed, we could organise extra groups of volunteers to go to rest centres or other appropriate locations to run story time sessions with the children and parents, either during the day or in the evenings after school.ViewMap
Break loneliness and reduce stressEritrean Lowlanders LeagueDalgarno Community Centre, 1Webb CloseW10 5QBK&C and Hammersmith[email protected]0744 301 8398Organise get to gather provide food and drink invite facilitator to give advice and answer questions.Support groupViewMap
Legal and specalist servicesAnti-Tribalism MovementATM House, Market Approach, Shepherd's BushW12 8DDK&C and Hammersmith[email protected]020 3588 1880http://theatm.org (Main)We have legal experts within our premises supporting victims regarding their rights as well as other services including post-trauma support, mental health assistance, counseling, and support to rebuild their lives.Information / Advice / GuidanceViewMap
CounsellingRelate London South West1A Hill Street, Richmond, SurreyTW9 1SXK&C and Hammersmith[email protected]01302 347876http://relatelondonsw.org (Main)We can provide counselling services to adults, including couples, individuals, families. We also provide counselling services for children and young people aged 5-18 years old.Counselling / MentoringViewMap
Fundays Holiday PlayschemeFun Days Holiday Playscheme12 Margravine Road, HammersmithW6 8HNK&C and Hammersmith[email protected]0787 331 4417We provide high quality childcare for children aged 3-12 years during school holidays. We are OFSTED registered and all of our staff hold enhanced DBS checks. We take the children out on trips each day around London.Education / Play (children / young people)ViewMap
AdviceGlass Door Homeless Charity155a King's RoadSW3 5TXK&C and Hammersmith[email protected]020 7351 4948http://glassdoor.org.uk (Main)Our caseworkers are trained to advise on matters of jobs & housing.Housing / HomelessnessViewMap
Counselling and TherapyWest London Action for Children15 Gertrude StreetSW10 0JNK&C and Hammersmith[email protected]020 7352 1155http://wlac.org.uk (Main)West London Action for Children offers free and confidential help to families, parents, young people and children. We work with low-income families with children under the age of 19 who live in the London boroughs of Hammersmith & Fulham and Kensington & Chelsea.

We offer one-to-one counselling, family therapy and parenting groups. We also provide counselling in schools and run school-based children's groups.

We provide on-site childcare so we can look after children whilst their parent receives a service from us. We can provide short, medium and long-term support. We accept both self and professional referrals. Our referral form can be downloaded from our website: https://www.wlac.org.uk/?page_id=326
Counselling / MentoringViewMap
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