KCSC COVID-19 Update - 7 April 2020

KCSC COVID-19 Update - 7 April 2020

KCSC will be sending out weekly bulletins in relation to the borough’s response to the Covid-19 outbreak – and more frequent bulletins should the need arise – to ensure that there is effective communication, shared widely. 

Latest update 

KCSC continues to attend daily virtual meetings of the Community Resilience group hosted by RBKC council, including key stakeholders such as the NHS, Public Health, Volunteer Centre K&C and other local organisations.   

The Council’s central helpline is now up and running, and discussions continue around delivery of support for the ‘most vulnerable’ residents and support for other residents who are already, or may become, vulnerable. 

The 65-plus service organised by Age UK has now been running for some time.

KCSC, in partnership with the Westway Trust and the Venture Centre, is about to formally launch a food offer for under-65’s in need in the north of the borough.  This service has been ‘soft launched’ already, and represents the first step in the finalisation of a pan-borough offer for under-65’s which we hope will be available within the next few days.

KCSC helpline for the Voluntary Sector, agencies and health professionals 

KCSC is now running a helpline for use by organisations and professionals wishing to refer or signpost their clients to other services.   

65-plus service 

Age UK K&C, with many local partners (as per previous updates), is leading on providing additional support for people of 65 and older.   Free Care packages with food and basic essentials will be delivered to people over 65 who: 

  • Are self-isolating
  • Live alone (or with a partner also over 65 also self-isolating) 
  • Do not have local support networks who can bring food and supplies to them 
  • Have consented to receive the service 

For more information please visit Age UK K&C’s website.  If you wish to refer an Older Person in RBKC who meets the criteria above, please email their contact details to covid19refer@aukc.org.uk

Information needed from organisations - what services are you currently running? 

KCSC continues to gather and update information from organisations about services that are now in place to support residents and the Covid-19 response, so that enquiries can be signposted effectively, including from the council’s main helpline.  Please, get in touch to share this information with us if you have not done so already – email support@kcsc.org.uk and we’ll call you back or video call you as soon as we can. 

Emergency support for funding applications  

KCSC is offering the following support to any organisation working with residents in Kensington and Chelsea: 

  • Proof-reading grant applications
  • Advice and guidance on project planning (whether longer-term or short-term in response to COVID-19)
  • Telephone, video call or email support to structure funding applications
  • Information, advice and guidance on short/long-term organisational development priority 

Please email support@kcsc.org.uk  

Is your organisation seeking information about additional services? 

Organisations which work with service users aged 65+ should email Jess Millwood at Age UK K&C (jmillwood@aukc.org.uk ) 

Organisations which work with other vulnerable groups should contact joe@kcsc.org.uk in the first instance.  

Offers of volunteering help should be referred to the Volunteer Centre K&C https://www.voluntarywork.org.uk/ 

Appeal for additional staff 

We are aware that some organisations may have staffing resource which could temporarily be made available to other organisations looking at providing additional services. 

If your organisation may be in this position then please contact us as a matter of urgency by emailing joe@kcsc.org.uk

Additional information

- Latest guidelines from Public Health England and NHS England, including guidelines on working in the community and home visits
RBKC dedicated Coronavirus (Covid-19) web portal
Doctors of the World updated Covid-19 Translated Guidance
Easy read information about Coronavirus from the NHS
- Age UK Food Bank Essentials Needed
General information about the condition.

Please sign up here for our weekly Covid-19 bulletins

Other information

Government launches Coronavirus Information Service on WhatsApp
HM Government Business Support
Charity Commission - Coronavirus (COVID-19) guidance for the charity sector
Public Health England - Stay Home, Save Lives Translations
RBKC Libraries - online services
RBKC – Support for families in K&C
Healthwatch - COVID-19 Support & Guidance Page

Resources for Voluntary and Community Sector Organisations

RBKC Arts Service - Support for the Creative & Culture Sectors
RBKC - Safeguarding - E-Learning Courses
RBKC/Westminster Safeguarding Children during Covid-19
ACAS - Coronavirus advisory webinars for employers
Good Finance - Covid-19 Resource Hub for Charities and Small Enterprises
Green & Black Cross - Setting Up a Phoneline Guide
Mental Health Foundation - Advice on looking after your mental health while working during the Coronavirus outbreak
Power to Change - Webinars for local organisations


Directory of Social Change - Coronavirus: funding updates
Charity Bank - COVID-19 Emergency Funding for Charities and Social Sector Organisations
RBKC - Arts Grant Scheme
Match-fund campaign for children affected by Coronavirus
Sport England - Community Emergency Fund
National Lottery Heritage Emergency Fund
CAF Coronavirus Emergency Fund

KCSC Events and Training

KCSC has decided to postpone its training and events until the end of May 2020; we will keep this under review.  In light of the developing situation in relation to Covid-19, and the local and national response to it, we recognise that many organisations are now focussing on service-delivery, and how to meet the additional/changing needs of their service users and the wider community.

We will continue to provide support to organisations through our Organisational Development team; you can reach them via support@kcsc.org.uk.