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Would you like to join the Advocacy Projects 'User Focused Monitoring Team'?

The Advocacy Project

User-Focused Monitoring (UFM) are a team of experts by experience that evaluate local mental health services and recommend positive to decision-makers, based on the views and experiences of local service users. 

The role of UFM is to:

  • Listen to what service users have to say about local mental health services
  • Make sure that service users evaluate local mental health services on an ongoing basis and are involved in the whole process.
  • Recommend positive changes to improve local mental health services. 
  • Make sure service users have a say in what local mental health plans and services look like and make a difference. 
  • Work alongside commissioners and decision-makers and carry out the principles of genuine service user involvement. 

What do UFM members do?

  • Select a topic for evaluation
  • Devise the questionnaire 
  • Conduct the interviews
  • Record data and analyse it
  • Develop reports and recommendations 
  • Present the findings 
  • Meet service managers to follow up action plans for change and improvement
  • Represent the voice of service users at meetings with commissioners, decision-makers and service providers
  • Demonstrate genuine service user involvement and support local commissioners and service providers to implement the principles of true coproduction

Who are they looking for?

People who:

  • Have lived experience of mental health difficulties
  • Can be non-judgemental and put their own views aside when interviewing, analysing data and representing the service user voice at meetings 
  • Have good interpersonal and communication skills
  • Can work as part of a team in the evaluation of services
  • Are passionate about shopping and influencing local mental health services
  • Live, work or access services in Kensington & Chelsea and Westminster. 

The Advocacy Project is looking for people to be involved until the end of September 2019 (at least) when the project's funding will be reviewed. 

In return for delivering the role you will get:

  • Training to deliver the role
  • Skills and experience that could provide a stepping stone to other things
  • A reference 
  • Payment for your time
  • Support to deliver the UFM member role

If you are interested in getting involved please contact Bonnie Studd on 0208 969 3000 or email Bonnie on bonnie@advocacyproject.org.uk

Bonnie Studd
0208 969 3000