Community Outreach Programme Officer

Closing Date: 
Sun, 30/01/2022 (All day)
3-5 days a week
£30-35k FTE

We are looking for an experienced Community Outreach Programme Officer to shape and deliver our community outreach activities at Goldfinger. Working alongside the management team, The Community Outreach Coordinator will develop and implement initiatives that increase company impact and visibility within the surrounding community. 

Working pattern: 3-5 days a week, depending on level of experience with fundraising 
Salary: £30-35k FTE, depending on experience
Contract: This role is initially offered as an 18 month contract with plans to extend, subject to successful funding. 
Location: Goldfinger, W10 5NY, some remote / flexible working can be arranged

Outreach Programme Management 

Co-design, develop and help deliver our core impact programmes, including: 
The Goldfinger Academy 

  • Schools programme 
  • Apprenticeship programme (in development)
  • In-house classes 

The Goldfinger People’s Kitchen 

  • Work with the People’s Kitchen team and volunteers to evolve and coordinate the regular collection of surplus food, delivery of free meals and wellbeing packages to our most vulnerable neighbours, to their door or onsite. 


  • Review and develop our “user-led” strategies across our impact services: in collaboration with CEO, Head of Impact and other members of the team.
  • Review our current programmes and adapt and redesign these as needed, after feedback from the community and alongside our community members to ensure that we are achieving our strategic and impact goals. 
  • Maintain a calendar of outreach activities and attend, including community meetings and events, workshops, appearances and other communication and networking building opportunities.
  • Research and present existing outreach programmes in K&C whose aims are aligned with ours.

Community Development 

  • Develop a Volunteer Handbook and on-boarding manual to help grow our volunteer base
  • Deepen relationships with local organisations.

Impact and Reporting 

  • Maintain accurate impact statistics, reports, collating feedback to share with our wider team, funders and stakeholders.
  • Evaluate impact and effectiveness of our programmes at regular intervals. 


  • Nurture new and current relationships with collaborative partners.
  • Set-up an Academy steering group composed of members from the community. 
  • Seek opportunities for additional stakeholder development.
  • In collaboration with the CEO, our community and wider team, establish community engagement goals and objectives.  
  • Establish and continue to build partnerships and meaningful relationships with related organisations throughout the Royal Borough of Kensington & Chelsea 

Finance and Fundraising 

  • Oversee a professional donor management system, including keeping all records on our donor database up to date.
  • Assist in the organisation of special events, including donor/volunteer appreciation events and other fundraising initiatives.
  • Prepare an annual budget for community outreach activities.
  • Contribute to fundraising applications and budgets as appropriate. 
  • PLEASE NOTE: Should the chosen candidate have experience and interest in taking on more fundraising responsibility, Goldfinger will consider increasing the number of days worked per week. 

Team Development 

  • Contribute to our team workshop/learning & development programmes and initiatives. 
  • Contribute to the recruitment and training processes of new Impact team members. 


  • Collaborate with the Studio Manager to prepare any annual reports (such as CIC, our own annual Impact Report etc.)
  • Collaborate with the Marketing Manager to prepare and circulate our annual Golden Summary; a public document to celebrate our achievements and impact across the year. 
  • Support with reporting Impact work in relation to Goldfinger seeking B-Corp Status  (in development). 


  • Contribute consistently to the organisation’s social media presence on a regular basis maintaining a high standard for writing, quality of information and strategic participation. Engage this work in both a proactive, planned and strategic fashion as well as responsively as required (this is shared among staff). 
  • Other duties as required. 


  • 3 - 5 years previous experience in a role focused on relationship building in diverse communities, within non-profit fundraising or outreach activities. 
  • Experience of working within the charitable/non-profit sector.
  • Ability to connect with multiple staff, stakeholders and beneficiaries.
  • Detail-orientated with the ability to manage multiple projects at a time.
  • Excellent written communication and presentation skills.
  • Experience in monitoring, evaluation and reporting on the effectiveness of programmes/projects. 
  • Strong knowledge of social media and other basic marketing platforms.
  • Friendly, enthusiastic and positive attitude.
  • Resourceful and adaptable. 
  • Empathetic and supportive. 
  • A commitment to sustainability and positive social impact. 
  • Basic knowledge of and commitment to learn about the challenges within our society and immediate locality/landscape 


  • Experience of writing fundraising bids. 
  • Experience of workshop facilitation/teaching. 
  • Experience with using multiple software packages (Gsuite, Xero, Shopify, Podio).
  • Interest in design, making and sustainable furniture. 
  • Lived experience/familiar with the locality (Kensington and Chelsea, specifically Golborne Ward).

Please email your CV, a cover letter (no more than 2 sides) outlining how you meet the person specification to by midnight on Sunday 30th January 2022

Interviews will be arranged as applications come in so an early application is advised. 

For further information and to learn more about Goldfinger, visit: 

+44 (0) 203 302 0900
Unpublished date: 
Friday, 9 December 2022