Under 65 Food Distribution Service

Under 65 Food Distribution Service

Under 65 Food Distribution Service

As part of the local response to the Covid-19 situation, KCSC, in partnership with RBKC and the Volunteer Centre Kensington and Chelsea as part of the Community Resilience Group, supported by the Venture Centre, Bay 20 and Smart, have launched a food distribution service for vulnerable individuals and families who are under 65. As you may know, residents of 65 and above are being supported via Age UK’s emergency service.

The service is designed to be as straightforward as possible with the completion of a referral form submitted into a centralised email. If your organisation comes into contact with people you believe meet the referral criteria (specified within the form) then please support them to complete the form or tell them how to self refer (see details below).   If successful, the referrals will be processed and food distributed as soon as is reasonably possible direct to the home of the person or family referred.  

Supplies will be mostly made up of dry and ambient food, toiletries and cleaning products.  The service aims to provide a one-off supply of food and goods and not a regular delivery, although we recognise that people may need more than one delivery. If this is the case we would expect completion of another referral form.  

This service is in addition that provided by food banks, which will continue to operate; it is designed to pick up particular additional needs and vulnerabilities that are caused by the pandemic and social distancing/isolation.

Below is the link to the referral form that will need to be completed and sent to  covid19foodsupport@rbkc.gov.uk or it can be completed over the phone by calling RBKC's Single Point of Access helpline on 020 7361 4326 (lines are open 7 days a week 9am to 5pm).

Alternatively, residents can now access the form themselves on line via the Council’s website.


If you have any queries about the system then please call KCSC in the first instance, on 020  7243 9800 or the Venture Centre on 020 8960 3234.

Please note that this service is for food and goods only; any other social or welfare issues should be referred to l the RBKC's Single Point of Access helpline on 020 7361 4326.

We would like to give special thanks to Westway Trust, Kensington & Chelsea Foundation, the Royal Borough of Kensington and Chelsea, Cllr Ian Henderson and Staff of the Venture Centre who have each played a key role in setting up the service, donated funds and/or helping to purchase food to get this service going.

Under 65 Covid-19 Community Response referral form

Referral guidance notes

Support with food and financial hardship payment poster




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