RBKC Coronavirus updates 24 March

RBKC Coronavirus updates 24 March

RBKC Coronavirus updates 24 March

Practice social distancing and #StayHomeSaveLives

Are you practising social distancing?

The Government announced the closure of bars, cafes and restaurants as well as theatres, gyms and leisure centres to help us reduce the spread of Coronavirus.

It's essential that we follow these rules and only travel when necessary. And if you are headed outside for some fresh air and exercise, make sure you're at least 2 metres away from another person. 

You can learn more about social distancing and how you can #StayHomeSaveLives here

Support for you and your business

RBKC's priority is to continue to deliver the vital public services residents depend on, and to safeguard and look after the most vulnerable. That's why they are placing an additional £500k into the financial hardship fund to support our residents.

This fund will help with things like food and supplies, helping the homeless, energy bills and much more.

Additionally, they're also offering business support through a variety of options including business grants. 

The Council will be contacting businesses and updating their website with more information so please do not come into the Town Hall. We are still waiting on the Government for more information but we will share updates with you as soon as we have them.

Learn more about our hardship support here and find out about business support.

Parking permit updates

If it is difficult for you to renew your parking permits due to illness or social distancing the Council have put in place measures to help.

Until further notice their officers will not take enforcement action in the borough where cars are displaying expired permits including: 

  • residents’ parking permit 
  • blue or purple badge 
  • car club
  • doctors permits

You will be able to make your application retrospectively at a later date when social distancing guidelines have been lifted but until then please do not come to the Town Hall. Instead, call 0207 361 4381 or renew online. You can also send questions to enquiries@rbkcparking.com.  Learn more about parking here

Find support for vulnerable residents

The COVID-19 Hub has been set-up to co-ordinate the support being offered by the Council and by Kensington and Chelsea's voluntary organisations during the Coronavirus pandemic.

It serves as a first response for residents, particularly those people who are elderly and/or vulnerable without support networks, who need support to access medical/care services and food supplies.

It is designed to help those most in need stay safe and well while they self-isolate at home.

From Wednesday 25 March, you will be able to contact the COVID-19 Hub by email at C19Hub@rbkc.gov.uk. A phone line is also being set up and details will be shared once it is live.

The Council  front facing receptions are closed

All Kensington and Chelsea Council front facing reception areas across the borough have been closed with immediate effect.

This includes the Customer Service Centre at Kensington Town Hall, which will remain shut until further notice and we urge all residents not to attend in person

Instead, call the Customer Contact Centre (our customer phone line) at 020 7361 3000, Monday to Friday between 8.30am - 5.30pm.

To reach other services or learn about new changes, visit the Council website.

Waste and recycling changes near you

There are a few changes to the waste and recycling services taking places.  Please check here to see how things may affect you.

Some immediate changes to note:

  • Household Waste Recycling Centres in Smugglers Way and Cringle Dock are closed
  • Too Big For The Bin service is not operating
  • TRAID is not operating its home collection service for unwanted electric and electrical waste and textiles

Also, please make sure you stay home. Do not attempt to collect recycling bags from any of the collection points. Wait for your next delivery or if that is not possible, call Streetline on 020 7361 3001.

Donate food and help vulnerable residents

Do you want to give back to the community and help some of our vulnerable residents? If you're well and feel compelled to help, you can join the Community Resilience Partnership Group.

The group is formed of Kensington and Chelsea Council, the West London CCG, formal community organisations coordinated by Kensington and Chelsea Social Council, and local people self-organising to help their neighbours.

To offer support, the Council are asking for donations of food items to help those who may be struggling to get out and buy food. If you’d like to donate, take any goods to Al Manaar, 244 Acklam Road, W10 5YG from Monday to Friday between 10am and 5pm or email covid-19@rbkc.gov.uk and we can collect donations from you.

You can also get involved by registering your interest with voluntarywork.




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