RBKC Community Updates - Friday 27 March 2020

RBKC Community Updates - Friday 27 March 2020

RBKC Community Updates - Friday 27 March 2020

As the situation continues to progress with Coronavirus, make sure you stay up to date with all of the advice, support and tips the Council and the Government has to offer. 

If you find that you have a question or concern, please contact RBKC via their dedicated email at covid-19enquiry@rbkc.gov.uk.

You can also view the NHS website for more updates.

Support for our elderly and most vulnerable

Great progress has been made on the COVID-19 hub to support the most vulnerable residents in the borough.

The hub acts as a first response for those residents who have been contacted by NHS and who are “clinically vulnerable”, particularly those people who are elderly and/or vulnerable without support networks who need support to access medical/care services and food supplies.

The NHS have verified, identified and started notifying people in the borough needing support.

The hub will also be able to signpost and refer people to support who are not part of the NHS list but who do not have easy access to support and are vulnerable. The hub will be able to direct people to the incredible local support on offer. RBKC are working with Voluntary and Community Sector partners to do this.    

You can contact the Covid-19 Hub by email at C19Hub@rbkc.gov.uk or call our dedicated line on 020 7361 4326.

For concerns relating to permanent Adult Social Care services or general Coronavirus queries see the RBKC ‘Getting help’ section here

Need help paying your council tax?

Council Tax bills for 2020/21 were sent out a few weeks ago but the Council know that since then, the impact of COVID-19 on households in the borough has been difficult and will be significant over the next few months. 

To help during this tough time, they have already established a Council Tax Reduction Scheme but they will also be reducing bills by up to £150 for all working age households that receive some help through the Council Tax support scheme but still currently pay something towards their council tax.

To access this support, you do not need to do anything. The Council will be issuing new Council Tax bills as quickly as possible.

Full details on how to apply for support can be found on the RBKC Council Tax reduction webpage. You can also get additional information here.

How to apply to the Hardship Fund

Are you a family or individual experiencing difficulties due to Coronavirus? We're here to help. We've added an additional £500,000 to the Hardship Fund and you can now apply to receive support.

Residents can apply for a hardship grant online or by calling 020 7745 6464 between 8.30am and 5pm, Monday to Friday.

Learn more about the Hardship Fund here.

How to apply to the Hardship Fund

Are you a family or individual experiencing difficulties due to Coronavirus?  The Council have added an additional £500,000 to the Hardship Fund and you can now apply to receive support.

Residents can apply for a hardship grant online or by calling 020 7745 6464 between 8.30am and 5pm, Monday to Friday.

Learn more about the Hardship Fund here.

Updates for the self employed

The Government has introduced a Self-Employment Income Support Scheme to help those who are self-employed and have lost income due to the impact of the Coronavirus (COVID-19).

Offering a taxable grant worth 80% of your profits up to a maximum of £2,500 per month for the next three months, the scheme is open to those who traded in the tax year 2019-20, have self-employed trading profits of less than £50,000 and more than half of your income comes from self-employment.

You can find out more about the scheme on the Government website and those who are eligible will be contacted by HMRC and invited to apply online.

Advice for business owners

Are you a business owner or do you know a business owner who could use support during these difficult times?

RBKC have put together a hub of helpful information to support you with things like business rates, benefits, job retention schemes and much more. 

They are also contacting those eligible for business rates relief and Government grants but if you don’t receive anything in the next ten days or can’t access your post, get in touch at covid19businessrates@rbkc.gov.uk.

Planning and construction updates

RBKC have made a few changes to planning services during these times but are still assessing existing planning applications as normal. 

You can find details on the planning section of the RBKC Coronavirus hub. 

Rent support for residents

It's likely many residents are struggling financially as a result of the current crisis and are worrying about how to make ends meet.

The Council want to assure you that they will not be taking tenancy enforcement action for rent arrears at this time.

Please call 0800 137 111 or 020 3617 7080 or email HM-CustomerServices@rbkc.gov.uk if you are worried about finances or need additional support.

Thank you residents

Many thanks to all who are doing their bit by staying home. We can all play a part in reducing the spread of Coronavirus and making the borough, and London, safer by staying home and practising social distancing. 

 

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